Lucy’s Diner in Rogers

The service our waitress provided was phenomenal. We came in indecisive and got the Lucy's Trio appetizer sampler with mushrooms, pickles, and fried green tomatoes. Everything was great except the tomatoes which were rotten. We notified our waitress and showed her the rotten spot and she handled the situation very well. We were NOT asking for any kind of refund as the rest of our meal was amazing, however the man who I assume is the owner/GM, stated "No they are not.", when our waitress brought it to his attention. Then he proceeded to order green tomatoes to try them for himself. Our tomatoes were bad enough that if he would have just looked under the breading he could have seen for himself that they were bad. We never complain at restaurants and our only goal today was to let them know so no one else got bad tomatoes. The experience was great until he got involved. Moral of the story is next time a customer notifies you of a problem without making a big deal of it maybe be more discrete in your efforts to debunk the complaint. His attitude felt disrespectful and demeaning. I hope that he treats his crew better than he handles gental customer complaints. The crew was awesome!

Turkey and dressing Sunday special is fantastic. Like Thanksgiving every Sunday. A plate full so you don't need second helpings. Don't forget the pie, probably to-go. Friendly staff. Nice, hometown atmosphere.

The food is always good and the service wonderful. Large servings and reasonably priced. Will definitely go back!! Turkey dinners are like Thanksgiving meal at home, better because i don't have to prepare, cook or clean!

We tried to eat there. After 15 min of zero acknowledgement, we never saw food come out from the kitchen, the servers never spoke, never looked at the people in line, we decided it couldn’t be THAT good.

After church five of us went to eat here. We have eaten here once before and it was a good experience. However I honestly do not know if I have ever been made to feel like I was a inconvience in my life. This was only the manager not the waitress. The waitress said he had surgery so that was the excuse. After we kindly said we would leave he could care less. He had a very bad attitude and was absolutely rude. We will not return. It was his attitude and demeanor that needs to change. The entire issue was because there was a lady who had a walker and the table was trying to be arranged to benefit her. I am totally in favor of helping others and understood the meaning of rearranging to help her. But he wasn’t satisfied that were by being were that sat us inconviencing her. We were willing to do whatever we needed to but it was apparently we were not wanted there. I thought it was just me but my husbands face said it all. Let’s try and make every one feel welcome is not there Moto. If he had a bad day then my prayers to help him heal and increase his understanding of how to treat people.