Garbage
Low grade dog food. Shut it down.
Oven & Tap is a popular restaurant located in Bentonville, Arkansas, USA, that specializes in wood-fired pizzas, house-made pastas, and creative cocktails. The restaurant is known for its welcoming atmosphere, excellent service, and delicious food.
The menu at Oven & Tap features a variety of dishes that showcase the restaurant’s commitment to using fresh, locally sourced ingredients. Some of the restaurant’s most popular dishes include the wood-fired pizzas, which are cooked in a custom-built oven and feature creative toppings such as fig and prosciutto or roasted mushroom and truffle oil. The restaurant’s house-made pastas, such as the ricotta gnocchi or the spaghetti with meatballs, are also a hit among customers.
In addition to their food menu, Oven & Tap offers a wide selection of creative cocktails and a carefully curated wine list. The bar program is led by experienced bartenders who specialize in craft cocktails made with fresh, seasonal ingredients and house-made syrups and bitters.
The atmosphere at Oven & Tap is warm and inviting, with a stylish and modern decor that includes exposed brick walls, wooden accents, and an open kitchen. The friendly and knowledgeable staff are always happy to make recommendations and answer any questions about the menu or drink options.
Overall, Oven & Tap is a popular dining destination in Bentonville, known for its inventive cuisine, extensive drink menu, and lively atmosphere.
Disclaimer: The restaurant and business listings provided on this website are intended to provide general information about business and services in the area. While we make every effort to ensure that the listings we provide are accurate and up-to-date, we cannot guarantee that they will always reflect the most current information or be free of errors or omissions. The restaurant listed may have changed their contact information, hours of operation, or other details since the time of our last update. Therefore, we recommend that you verify the accuracy of the information provided before making any decisions based on it.
Low grade dog food. Shut it down.
i would boycott them and never go there cause their rascists, i believe the manager wanted a cut for himself, so he fired ryan cause he couldnt get his cut….i would like to see them come after me for leaving a 1 star review in a backwards ass country state where they sleep with there sisters and cousins
Management runs the place horribly and should be ashamed
They are a scum owners and management god only knows what evils they put into the staff there
Anyone who fires a waitress for receiving tips is scum. I will never eat here again. https://www.thedrinksbusiness.com/2022/01/waitress-fired-by-restaurant-after-receiving-us4000-tip-from-customer/#:~:text=WaitressfiredbyrestaurantafterreceivingUS4000tipfromcustomer,-05January2022&text=Agroupofcustomersat,disputewiththerestaurant’smanagement.
The restaurant is clean but the food os meh and I would never go back since the owners steal tips from the empolyees
maybe the owners need to have a second job of their own since they feel the need to take their server’s tips
you suck suck suck suck suck suck suck
Awful
I would say that it was a subpar experiance
Shady owners that steal from staff. With the shortage of work servers and open Restaurants to enjoy, you’d think they appreciate and support their staff but NOT HERE!! Owners tried to steal a $4400 tip from a waitress, then FIRED HER when she refused to give it to them so they could use it for their own purposes!! 😳 GREEDY OWNERS =BAD RESTAURANT
Management tried to steal tips from server and fired server for not giving up tip.
Greedy owners!
Poor leadership which trickles down to staff. The owners need to pack up & sell this place to people who value their employees and customers.
I’ve eaten here a few times but I will never be back, I can’t lie the food is good. But owners are horrible people who take wait staffs tips. (To put back into the business) When they feel like the servers “made to much money”. Those servers worked hard to make the tips they have to go with that $2.30 an hour you pay them. You are all about money and don’t give a crap about your employees unless they allow you to STEAL from them. I’m sure by now you have made that a rule to work there that they can only take home bare minimum now and you get what’s left?
I am disgusted by your greed! Waitresses work for tips to feed their families, and for the OWNERS to fire someone because they kept THEIR tip money….absolute trash! Patrons, make sure you tip your waitress privately, because the owners take it!!!
Terrible place. Owners are scumbags, stealing from their employees. Probably worse for patrons.
Your treatment of your staff will result in a closing business. Mis treatment of your sever & covid will do you in. I’m sure she is welcome addition at her new job . Shame on you! Karma will prevail.
They steal employees tips and then fire them
Birthday celebration. Service and food were great. 45 minute wait times. Recommend reservations.
Greedy owners and clueless management have ruined this place. They’ll close down soon and then maybe they will have to get a job as a server and understand why you shouldn’t steal your employees tips!
The people who run this establishment are the worst, disgusting they don’t let their employees get tipped; I have never even heard of that in a restaurant. Unless you are paying 20/hr you people are crooks. I was a sous chef for the better part of a decade, and you people are embarrassed to the industry. And way to steal a selfless gift by people who are your patrons to a wonderful woman doing her job right. Special place in hell for people like you.
Stealing tips from employees is a new low
You decided not to pay a living wage to your employees and instead have them rely on tips. That’s fine. But now you’re salty that a few waiters were selected for a large tip? 😅 You DONT get to steal money from your workers and give it to others who didn’t work the table. That’s communism babes. I hope your asses get sued off for firing that employee, and the rest walk out. Cease and desist from talking truth about a past employer.. this isn’t North Korea, we value transparency in America. Just admit you screwed up.
greedy owners, very disgusting
The food was gross and the owners are too!
Don’t work here. Don’t eat here. Disgusting “human beings”.
Manager was on his phone the whole time, food was cold, and the owners tried to steal $4.4k from a waitress.
Just when I thought your establishment could not be any worse for how you attempted to steal Ryan Brandt’s tip and redistribute it to others, you also 5 days ago had the audacity to serve her a cease and desist letter? You are claiming by going public she is harming YOUR reputation? No, YOU did that by trying to steal what your employee worked so hard for. Seriously, you guys seem like just really awful people and your reputation is the one you have created.
Be Careful. The owners will probably take your money from the hard working servers there. So no need to support such a bad business.
The employees who work there, especially the servers are amazing and really represent the business is such a positive way. However it’s clear the owners often take advantage of these employees with Stagg operating in fear. Also, their tipping policy is bogus and changes depending on the amount tipped… Skip this joint, there’s plenty others that provide great food and treat their staff with respect, appreciating the value they provide.
Stole the tip
a horrible business who treats its employees like trash! the owners are very entitled and lack accountability. SHAME ON THE GREEDY AND SELFISH OWNERS! i hope customers reconsider before ever spending a dime there again!
Should be ashamed of yourselves. Might as well close down now. Decent folks would never eat here and support this kind of nastiness
Not a clue about the food, not a clue about the service. But I Do have value about the owners. My opinion, clueless. Unprepared for the job. The vision of firing a struggling waitress just before Xmas is abysmal. Just because she complained, a warning to her would have ended it without you looking like fools everyone happy,
Disappointed
Owners Mollie Mullis and Luke Wetzel are Evil, greedy, Narcissist’s . Do not support there business!
The owners of this place are greedy, pathetic and the ultimate Karens. Not only should they be ashamed of themselves,they should be sued for defamation and emotional distress by the servers they tried to ripoff. You reap what you sow and your greed has caught up to you
That’s right, I would rather starve or eat out of a dumpster than to visit this restaurant. KARMA comes in many forms. Firing a waitress for busting her butt and bringing her down right before Christmas. Y’all should be ashamed. I hope your business doesn’t even bring in the regular customers anymore or anyone else too. I hope you fail.👍 my wife is a waitress and works hard for tips. I hope the owners can sleep good. You will never see my face or money in your Restuarant. 👍. A bunch of money hungry owners that will now homage KARMA waiting for them. 😆😈
Wish I could give them the ZERO stars they deserve. Won’t pay fair wages and screw a waitress out of a big tip and THEN fire her because the public objects. Yeah, I’m giving them my business. NOT.
We stopped in your restaurant traveling to visit family. My husband loved your beer, he tried 3 different beers. Your pizza was also wonderful. However after learning how you treat your employees, changing your tip policy after you had already confirmed them with customers prior to service and then firing your server for receiving what the customer choose to do with his money you have lost our business forever, your beer is not good enough to subvert our morals. We have chosen to share this story with family so they now no your morals.
These people care more about money than they do a person. It’s sick. Makes your restaurant look dirty in many ways.
After reading what happened with the waitress you fired and how it happened I don’t think I will take my business here unfortunately…
I was actually thinking about stopping in. But After hearing how they treated their servers, i WILL NEVER DARKEN THEIR DOOR. After 27 years in the business, I would rather go under than steal from my staff. I left the business several years ago, but I wish I could hire the server they fired.
If you like slave labor I.e. waitresses making $2.25 an hour and managers taking the tips this is the place for you. The staff work hard for the managers to take there tips.
Go somewhere else.. this place is a bad spot to go to!
Seriously cannot recommend a place that actively tries to steal wages from their employees. Will not be attending this establishment
Don’t steal, then fire and blame employee for backlash. Greed has a price to pay.
The owners are very rude and were yelling at the servers
Total grifters. Avoid at all costs.
Close this restaurant down…..this is crazy how they treat their waitresses. Prime example of greed!!! The cooks and other employees are at least getting min wage…while the waitresses bately making 3 hr..what a damn shame
Don’t give your money to such a greedy selfish business
Stop stealing and taking advantage over your employees. Finding out they tried to steal someone’s tip. I’m beyond appalled. Honestly a .5 star or zero.
Incredibly disappoint in what use to be a town favorite. Often sent many business clients; some connected to the hospitality field, travelling to these parts…but no more. We refuse to patronize a business that disrespects employees, the wishes of their dining clientele out of pure greed. Making up “policies” as you go when your franchise brings in a ton compared to what your average server makes is appalling and disgusting. I hope the staff members see their worth and find employment elsewhere.
Your policy/NON POLICY of tipping decisions. SUCKS Arse! That $4,400 TIP was intended for Ms. Brandt and nobody else! YOU ARE NASTY OWNERS AND GREEDY BEYOND COMPARE! You are probably lying about Mr. Wise calling to verify that Ms. Brandt could keep the tip too! Mr. Wise had said your restaurant was one of his favorite places. Now you deserve to lose all of your business from this TERRIBLE decision you made!
Greedy restaurant owners who steal their employees money and then make excuses by lying about it, do not deserve patronage.
I will never ever support a restaurant that: (1) underpays their staff, along with (2) taking their hard-earned tips away. We know that tip outs are not the same as tip pooling or sharing. You fired a woman for keeping what was hers. You should be ashamed and I won’t be surprised when you go bankrupt.
Food was terrible restaurant was dirty silverware was dirty. Service was crap. I’ll never go back here
Oh you F-cked up. 🤣 greed just destroyed your business. Give yourself a pat on the back.
Depending on how you go about it, I always tip in cash. It is not the owners business to know who earned what and from whom. The food certainly isn’t worth having when the server busts their butt, earns the tip I leave them based on their actions only to be taken away. Ridiculous, the pizza didn’t make an experience the server does. SHAME ON OWNERS. I despise and will NOT be patron to ANY establishment that pools tips. PERIOD.
Disgusting what they did to their young waitress. They should be ashamed of themselves. I hope you lose so much business!!
After seeing how this business handled the employee who received the generous tip and was forced to share, I will never be dining here. I don’t support people like that. I hope the owners go broke before next Christmas so they can see how it feels to struggle during the holidays.
No matter how good the food or the ambience, this company sucks when it comes to how to treat their staff. They had a star waitress who was given a ginormous tip. They tried to take it from her (with policies enacted after the fact) and when word leaked out they fired her. Way to go idiots. How to take a situation that could only be good for business and turn it to ashes. Avoid them, please do not support abusive bosses.
Greedy lying yuppies who steal tips from wait staff. I hope this place goes out of business.
These owners cheat their employees out of their money, that they earn. Disgusting!
Vile management team exploiting their employees for every last cent and refusing to see them as human beings. I cannot eat here in good conscience.
This horrid excuse for a business needs to be boycotted! What they did to their waitress who worked their for 3 yrs! #DisgustingHumans I hope you get shut down!!
The staff was excellent, but the owners and management are just horrible. Will never go back, ever!
Greedy and disgusting management that justifies abusing their staff. It’s amazing the lack of self awareness that they have on how an action like this would be perceived by the public.
To lie multiple times about your tip policy and then to lie about why you let a long time server go, how disgusting! The owners should be embarrassed and ashamed of how they acted. Do you make your employees split their checks too….? You keep 80% of it? Trash!
I feel wrong even giving this place one star. They steal from staff and fire workers right before the holidays due to their greed. Don’t give a dime to these selfish pricks.
The owners treat their employees terribly
If you live in the area please do the world and put these corrupt and disgusting owners out of business by never going there again
You take the earnings away from the 2 Star Employees, create a new share policy and grift the $4,400.00 for the bush league underachievers and your greedy selves. Definitely a member of The Biden Crime Family. May your business suffer because of your arrogance, lies and fascist behavior.
How much positive exposure would this place have gotten If the server got the money and they celebrated that with her? I hope their PR firm is strongly advising them to eat crow as quickly as they can.
That lady worked the table all by herself and deserves her $4400 tip. I’m glad she got fired so she can move on to bigger and better things!
Worst owners ever they don’t care about their workers
Wage theft is all too common. Only poor managers push out competent employees. The audacity to try and get management tipped out on hourly workers. Why to suck
Passing thru and found out the owners are socialists, I don’t support socialism. Don’t frequent this restaurant if you support Capitalism
As soon as I walked in the door I was slapped in the face with a terrible smell. Something like rotten eggs. The food was SO BAD and i’m pretty sure my chicken wasn’t even cooked all the way through. The service was terrible and I really don’t understand how this business is still running! Please never eat here it’s absolutely not worth it.
https://www.washingtonpost.com/nation/2021/12/14/waitress-fired-big-tip/
Don’t support businesses that are awful to there employees.
Imagine owning a restaurant where you pay your waitstaff probably less than minimum wage and then thinking you’re entitled to their tip AND that they have to share it with the rest of the staff that you underpay just weeks before Christmas. Your food could taste like Jesus himself came down and made it and I’d still never eat there. Disgusting.
They have terrible business practices and don’t know how to treat their hard working employees. They punish them for providing great service and steal their tips. I’d never spend money at a restaurant owned by thieves.
Garbage owners
They treat their employees like crap, how do you think they’ll treat you!
Treats their employees horribly by taking their well deserved tips. Server was fired for a ridiculous reason!!!! Would never support this place. Time to “tapout”
This place is TERRIBLE. The food is bottom of the barrel AND any tip that is left for the server who waited on you is stolen by the management! WTF, is wrong with people? Someone works hard for you and is robbed? People like that is what is wrong with our society! Close this business! Everyone PLEASE take your business to another DESERVING establishment who is trying to do good business and NOT STEAL FROM HARDWORKING PEOPLE!!!!!
Im sure they already regret doing what they did but yeah. Don’t support this restaurant. Shame on them for firing their employee over a tip!
A restaurant with wonderful food and ambience, BUT they just don’t value their employees!
So sorry to hear how the owners of this establishment turned a good deed from a group of good folks into a negative for everyone involved. The tip was meant for the waitress and was even set up via phone call in advance. The waitressed first lost the tip and her job. The group that gifted her the tip will have to think twice before blessing another hard working waitress. The restaurant will most likely loose a large persentage of business for their shadey behavior. Tragic!
This place is absolutely filthy. Idk why the health department hasn’t shut this roach Infested slop slinging disease spreading establishment!
Rude management, food cold Don’t eat
the worst
Horrible business treating their employee like they did. Take your money elsewhere where they appreciate their workers.
The fact that you would take that girl’s tip shows what a bunch of low rate scumbags you guys are.
They steal then fire their hard working employees. Avoid like they avoid responsibility.
I do not live anywhere near this restaurant, but what they did to Miss Bryant, that is dishonorable and very unprofessional, you deserve all the bad publicity you get for doing that!
Trash management and trash owners changing policies on tips just when you want to and then fire the worker
Just because 1 or 2 waitresses do a really good job, doesnt mean the whole team gets the reward!! Socialism at its best.
This place treats their staff terrible and the food is just ehh. Don’t waste your time or money
The food took forever and was mediocre at best. The drnks are overpriced and watered down. When i asked for the manager to address the hair in my food i was told “are you sure it isnt yours?” Who does this? My husband and i were passing through and the place was recommended. I hope the health department shuts this place down and warn other diners to spend your money elsewhere.
Will not visit again
This manager is a joke
Restaurant owners want to pay servers below minimum wage and allow customers to cover the rest via tips. Waitress gets one in a million tip, owner gets greedy and tries to steal most of it from her. She accepts tip regardless, get fired. Scum business with a selfish baby for an owner.
Stop ripping off your waitresses.
The group said they wanted the large tip to go to the servers, and asked for one server specifically. Yet, the owners/managers would only give her 20 percent. Then they fired the waitress after their lawyers sent the waitress a Cease and Desist Request threatening her if she talked about how badly the owners/managers mishandled what should have been a very nice intention from the group. The owners/managers of this place are simply bad people who don’t deserve your business. Merry Christmas, jerks.
Any restaurant that fires an employee because they refuse to share a tip that they earned is a DBag!!! Boycott this place and let it fall!! Greediness during Christmas time?? You should be ashamed!!
This firing of a waitress was one of the saddest and meanest treatment of an employee I have ever read. The owners took a joyful moment and destroyed it. The sad state of our world today. I hope that waitress makes 100000 on the Go fund Page
A kitchen position is not tipped these owners are full of it let’s run this place out of business maybe next time they will learn tips are earned and too pay a fair wage too those the customers never see. I wouldn’t tip a penny in this place
By now I am sure you have heard about about a table of 30 – good doers tipped a waitress and her support staff $4,400. What transpired afterward was dastardly and cruel. The owner decided to seize the tip and use it for the whole staff (including themselves) and to pay for a holiday party ( so they didn’t have to). Then when the waitress complained about it, she was fired. After 3.5 years. Not even if I were starving and the food were free would I stop here. Happy Holidays you jerks.
Horrible place to work. Treats customers as crap. Should be closed down.
True colors; siccing their attack lawyer on a waitress they fired because she got a big tip. No wonder people hate lawyers so much. And restaurant owners
Why leave a good Review if you cant even leave a good tip
Would never eat there after hearing how they treat their wait staff.
I TIP THE PERSON WHO I WANT. NOT WHO THE OWNER WANTS.
Such a shame! You should be embarrassed.
Garbage
Servers do a great job at this restaurant but over all the food is not good and the restaurant is poorly managed.
You’re horrible people who don’t deserve a damn cent from anyone. I hope your Christmas and new year suck and 2022 bring the closure of your business and the inability to ever open another one!
This establishment does not treat employees fairly. Their policy on servers cash tips is deplorable. There are other restaurant choices that should be supported instead!
I would not recommend going here, very shady place.
you reap what you sow, and so there goes your pathetic reputation
To say you should be ashamed of yourself for firing that poor girl and being a greedy, heartless SOB doesn’t go far enough. I truly hope the blowback you are receiving causes you to re-think your miserable life.
Stealing from their employees not only by keeping their tips but by firing them to further destroy their livelihood. I hope this place closes and all of the existing staff get to move on to better places with morals and better treatment of their staff!
Not here. Find out where Ryan Brandt now works and eat there instead.
Many review websites have suspended reviews due to “recent media reports.” I don’t have firsthand knowledge of the actual incident, however I do have first hand knowledge of food service industry. While it IS common practice to “tip out” a small percentage to fellow staff (bar, expo, bus, etc), it is NOT common practice to TAKE or POOL a total tip meant for the intended servers who waited on the actual party. In light of Covid, with many food service restaurants struggling and a mass exodus of employees leaving the industry, one would think a restaurant owner would praise and thank the actual servers and customers of this incident and create a positive media attention to the circumstances. I’d venture to guess the employee was fired for letting the paying customers know the truth, which further exposed the management nonsense of reworking their so-called tip “structure.” Sounds pretty retaliatory (letting the server go) after being exposed and called out by the actual paying customers. Regardless, I will be refraining from ever going here because of the restaurant’s RESPONSE to the situation overall. Completely inappropriate, greedy, and argumentative actions with the customer’s statement (by saying they didn’t call ahead to find out about tipping policy- whether or not that was true).
Don’t take a servers source of income
My son lives in bentonville that we visit when we can. This is one of the places that was on our list to eat at. Well not now! The power of commerce can make or break a business. This business is about to discover this the hard way.
A place that treats their employees this way should be boycotted. I hope they go out of business for attempted theft of an employee.
Shameful how you treated that waitress with $4400 tip. You won’t make it more than a year What comes around goes around. Good luck Jerks
ATTEMPTED THEFT OF TIPS OF HARD-WORKING EMPLOYEES SHOULD NOT BE REWARDED WITH BUSINESS AND PROFITS. STICK THE PEPPERONI TO THE DISGUSTING OWNERS AND BOYCOTT THEIR RATHOLE
Stopped by for a quick bite to eat as I was driving through town. Couldn’t believe how disgusting the place was. Ordered a burger cooked medium, was given a charcoal briquette. My waitress apologized but said that she had been ordered to serve leftover food that hadn’t been eaten by a previous group. Said she would be fired if she told me this, at which point the manager came over and screamed loudly at her and us. Unbelievable behavior. Will absolutely never go to this place again. I would rather eat out of a vending machine.
I hope no one forgets how greedy this establishment is.
Owners are caught trying to steal a servers money. They are trying to discredit the server now while doing a hard spin. If management took her money, that’s breaking a federal law. Total bastards. If you work in the food industry, this is common. A lot of illegals and others won’t speak up. They picked on someone that’s going to raise an alarm. Dirtbag owners
FIRST, TO STEAL A PAY IT FORWARD SPECIAL TIP FROM AN EXCEPTIONAL EMPLOYEE, AND THEN TO LIE ABOUT WHATEVER AND FIRE HER??? I WILL NEVER GO TO THIS ESTABLISHMENT AGAIN AND I HOPE YOU GO BROKE AND CLOSE. YOU PEOPLE DISGUST ME.
What a disgraceful employer to fire an employee after stealing her tip. Karma is a b!tch!
Ordered the Spicy Joe pizza and was ok but nothing special but our waiting staff was quick and friendly. So we are severly dissapointed with management and ultimatley the owner’s for not allowing the specific staff to keep their tips in a previous session. In any resturant/ food buisness, Its the waiting staff that customers remember and NOT management!
One I’m Bentonville Resident. Two I have eaten here. Three: The waitresses get paid less than $3 an hour. I myself have waited tables. It’s a thankless job. It’s underpaid. Those wait staff, they are the front lines, they are the ones dealing with the customers and they are the ones carrying food back and forth all night, they are the ones NOT getting their bills paid, living off of scraps and praying for decent tips to make their rent. The bartender makes more than they do, the hostess makes more than they do, the cooks make more than they do. If you total what a company pays the wait staff in a year on their paychecks it’s probably less than $10,000 a year. That’s why most have to work two jobs. Tips are what keep the bills paid. That gigantic once in a lifetime tip, took this woman three and a half years to earn in your establishment. She earned from one table what your cooks make in ONE month! Three and a HALF years she wasn’t compensated fairly, wasn’t on pandemic unemployment, she was working, FOR YOUR COMPANY, to keep YOUR doors open NOT for her own financial gain because we know SHE didn’t have those opportunities. One time she actually gets a tip that makes up for THREE YEARS worth of UNDERPAID work and you want to take that and share it with people who make THREE TIMES or MORE on their paycheck what she does? THEN when she tells the customer the truth, you let her go? So basically she whistleblew and you fired her. THEN you impose a gag order? Threaten to SUE her? For being honest? So basically you create a hostile environment, that punishes employees for transparency, then you force poverty by punishing the employee for YEARS of service when she has a really good tip night? And you want your community to continue to support you because there are “two sides” to this story? It doesn’t matter if she didn’t cook the food, your COOKS are COMPENSATED for their time in the kitchen. It doesn’t matter if she didn’t bus the table (She probably did and I’m sure she did plate clearing, which IS bussing the table) because those people are COMPENSATED for that. Your Hostess is COMPENSATED for her job, your managers are COMPENSATED for their jobs. The ONLY people in a restaurant NOT compensated for their work ARE the wait staff, making pennies on the dollar, making UNDER $3 an Hour. So she was FINALLY compensated and the truth is, if you take three and a half years of her paychecks total, even with that tip, it won’t average out to even $8/hour. It never does. Your food is actually over priced. Your cooks are under trained, your front house is normally rude and your management has NO idea what they are doing in the food industry. That’s a fair statement. You wait staff is your saving grace. In the long run you are going to lose your business. Because Honesty wasn’t the policy you wanted in the end. You wanted her to take her losses, shut up about it and be a “good” employee. If you can’t afford a Christmas Party for your staff without shafting your servers, that speaks volumes about your business practices. It isn’t your waitstaff’s job to float a Christmas Party from THEIR paychecks. You aren’t docking your cooks, front house, management or other employees to pay for it and you shouldn’t be docking your waitstaff to pay for it either. You absolutely don’t take from you cooks to average out waitstaff’s pay when you had a slow week to make sure THEY are compensated fairly. The tip pool doesn’t help your servers. It ONLY helps the back of the house get a bump. The ones who are compensated don’t need that bump. The other servers just didn’t have a good tipping table, and that isn’t always fair, but it happens often. It’s part of the job. Sometimes you get a good table, sometimes you don’t. The Company doesn’t make up the losses or the difference, you want your EMPLOYEES to so that everyone feels they were treated fairly. You aren’t making them split a $5 tip, but when it’s big they have to? You are getting the reviews you deserve, not because a waitress whistle blew on you and was transparent with the public, but because of the practices and choices YOU are making as a business owner and operator. And while most of these reviews are from people who haven’t eaten there, I have. I live here. Bentonville isn’t going to support you after this. You screwed up. Drop your suit, tell that woman thank you and learn from this before it follows you.
If you are in town and you feel like seeing hard-working people treated like trash this is your restaurant. The person serving your food, means nothing to the Management here. They will literally take money out of the servers hand and force them to share, because they can’t pay them a living wage to their employees.
I recently learned of how horrible and despicable the management treated a kind, gentle female employee. They robbed her of her financial freedom, denied her fairly deserved monetary compensation, and ultimately elevated her indebtedness….. All without due cause or justification. It saddens my heart.
This is disappointing to me. I’ve eaten here several times. I’ve brought my team, colleagues, and friends here. As a foodie, I can recommend the food here. Always had a fantastic time as a client. I haven’t found any response by owner and all the social media feeds are down. If there is another side, which honestly I fail to see, this behavior amounts to guilt. I would eat here again or suggest this place on principle.
So the first thing I noticed about the menu while having some intriguing dishes is that they dont list the prices of most of they’re menu items, which tells me for a party of 4 or more you better have atleast $150 in your pocket to spend. They list the prices of individual toppings for your pizza but not the base price of the pizza itself before adding toppings. They list they’re BRNCH salad at $8 and forgot the u in BRUNCH and apparently are to cheap and lazy to correct the mistake and reprint menus. Which after stealing most of the $4,400 tips from the 2 servers that were supposed to split it amongst themselves that was left to them by a local real estate diner club who were trying to bless the servers who provided service for the diner club that choose to eat at that establishment you would think they could afford to fix that mistake. Under the salad menu the list that to add gulf shrimp to a salad cost $6, or to add roasted chicken it’s an extra $5, They also list a fried chicken plate for $18, and finally they list a wood fired rib eye plate for $36, along with some canned beer for $3. I also noticed that at the bottom of the menu it states that they automatically add a gratuity to your check so even if the food and service is bad you still have to pay a tip. So in recap and my professional opinion ( I have been a professional cook/chef for the past 20 years) I would stay away from this place. They are obviously price hiking when they are just a pizzeria with the choice of shrimp, chicken, or steak plates. By not listing the prices of most of they’re menu that means they can change the pricing of the items on said menu any and everyday if they see fit, and I see it as being dishonest to the customer. And lets not forget that after stealing most of the servers $4,400 tip by creating a new company policy the very same night said servers received that amazing tip stating that servers tips were to be pooled and split amongst all employee’s, in which this establishment had never done before, then proceeded to fire at least one of the servers who received that tip for “violating company policy”. And dont forget the diner club who left the tip for the two servers had called the eatery ahead of time to inquire about the companies tipping policy, where they state they were not only told by management but reassured that they did not pool servers tips to be divided by everyone. So to sum it up the owners of this pizza shack are greedy, cold hearted, selfish individuals who only care about pinching every penny they can from not only the customers but they’re own employees. This business should be immediately closed down, or taken over by new owners/management that have no ties to the current owners. The current owners should also be shunned by the local residents and other business owners. I personally would be ashamed to have a business the likes of this one being operated in my town. This business should also be boycotted, and any other employees at this establishment should immediately find work else where.
They stole the server’s tip and then fired her when she complained. Do not go to this place!
Greedy management that doesnt appreciate their employees. Do not support this establishment
.. to Cat Piss & Garbage
Would never visit this restaurant and encourage other people to take their business elsewhere anyone treating an employee like they did should be considered as a place that treats their employees unfairly and act as a place who thunks the public will not pay attention
Got home and exploded out both ends
Disgraceful restaurant. Customers are trying to be good samaritans and help one of your staff and you effectively steal from them and from her. Shameful behavior. You’re the ones who need to be fired. https://www.dailymail.co.uk/news/article-10300539/Waitress-FIRED-group-Good-Samaritans-leave-4-400-tip.html
Owners tried to cheat a waitress out of her tip. Waitress informed the customer he got his money back and gave it to them personally. The waitress had worked there for 3 1/2 years…they fired her……they got caught.
This place steals tips from its employees but also is dirty and is in violation of food safety, there have been reportedly been roaches, flys amongst other rodents that have been spotted in this restaurant. I suggest everyone jump on board and call the Bentonville AR health inspector on this company. Also, maybe stand out front this restaurant and protest the owners disgusting tactics. The pit that you dug for this young girl and fired her you will surely go into that pit yourselves, I’m speaking about the 2 owners of this restaurant. God does not like ugly. When your lives fall apart you will understand the meaning of “do unto others as you would have them do unto you”. I hope you don’t have kids- they will surely have to live with your awful choices. May God reward you according to your evil deeds.
If you want to eat at a crooked business that steals tips and fires workers, then this is the perfect place for you! This place had everything! Thieving owners! Lying managers! Exploited workers! Diarrhea food! Even the Nazis and Hitler eat here!
The owner lover to take tips for his workers be glad it wasn’t me I would have gone to jail so would you buttercup
Horrible owners stealing tips from hardworking employees.
Fired a waitress over talking to a customer about not getting the tip they left, owner tried to steal that money for a Christmas party! When the tipper talked to him, he said ok, she can keep it, then fired the waitress! Horrible person!
You should go to jail for robbery.. go f…self for firing your waitress.
Typical greedy abusers I bet anything he keeps the ppp loan for himself I feel bad for every worker in this place I hope they can find another job with someone else
I will recommend this place to anyone the owners are stingy and try to steal from their employees
Wrongful termination suit coming at you shortly!
This place has terrible management, they need to get a clue.
Treats their employers like crap
Would give negative 5 stars if I could, horrible management/owners.
To bad they had to ruin a great thing someone did to the waitress at the restaurant they should be should be held accountable
” Diners leave $4,400 tip, then server is fired by Arkansas restaurant, customer says ” Whoever owns this place is STUPID who just harmed his business enormously ! Just to prove that you can’t fix STUPID no matter how hard you try ! STUPID< STUPID< STUPID !
I thought there was a labor shortage? Apparently not in Arkansas! It is much better to fire your hardworking employee after they EARN their money because the owners wanted to STEAL the servers tip and keep it for themselves! Apparently when a server gets a large tip, it must be shared. Never heard of that before and I worked in the restaurant biz for 20+ years. These ppl are obv just POS! Avoid this place at all costs, good sucks too! If they treat the staff that bad do you really think customers are getting anything good, anywhere?!?! Lol they will cut corners EVERYWHERE, that means reuse food that falls on the floor, food that is expired, etc. think about it ppl, money is the most important to these owners-NOT PEOPLE!!!
So sad, tipping is a horrible system that lets the company cop out of paying a living wage, and then to try and steal the actual living wage part from the workers is just bananas. To fire someone when workers are hard to find also show how short sited this move was. Plus the story is all over the country, if they think this greedy imagine how they make your food cheaper.
Let’s put a stop to this owner and all of their establishments. I cannot believe that greed took over during these hard times. This girl is a hard worker.
I’d rather eat a frozen Tony’s pizza than to give this trash company one dime. Owners shouldn’t try to stick their greedy hands into a workers pocket then fire the employee. If you have any moral fiber you will go somewhere else…
AFTER ALL THE PUBLICITY ABOUT THE PAYING FORWARD SERVERS TIP AND THIER LETTING GO THE SERVER I WILL NOT BE BACK AT THIS ESTABLISHMENT. EVER.
Steals tips
The food here is garbage. Totally inedible.
Do not give this trash place your business
The owners and managers are greedy and awful humans. Not only did they try taking a waitresses tip to fund their holiday party and bonuses. They fired her as well when she wouldn’t give them her hard earned money. This “business ” doesn’t deserve any good customers going further.
Do better
If you could give 0 stars that’s what I would give you.
The owners are greedy and changed the tip policy because two servers were being blessed with a large tip. I would advise against going here. Ever.
Really sad that a restaurant would try to take something from their server when people were trying to pay it forward it just goes to show greedy companies ruin everything
They stole a server’s tips to try and pay for holiday bonuses without paying for them out of pocket, disgusting!
Avoid. Poor management!
This place could be great but the owners are terrible. Don’t support this corrupt company.
Do not support these greedy people
So I asked the owner why he stole his servers tips to remodel his place and he slapped me across my face then kicked my grandma’s cane which made her fall and break her hip. I was like WTH she said that he needed that tip Money more then they do so I need to mind my own business. After I picked my grandma up off the floor I noticed that her purse was missing I think he stole that too! Don’t go there!
Trash owners that are greedy and spiteful.