Disappointed
2 Reviews
Horrible service
just now Horrible service. They don’t have any way for families with food allergy to look and see if it’s ok to eat there, so you have to go in and ask. Zero employees had any idea what ingredients they used and both were obviously annoyed that we asked. We tried everything to be able to eat as a family there. Had then look at 3 options. They have nothing our kid can eat. No big deal to us. We ordered drinks for everyone and the rest of the family food. I asked if someone was going to take issue if we go next door to get something just for our allergy kid and bring in. I was told it was fine. AFTER we order, they said she could not bring her food in. We had to take everything to go. Ruined our family time. Like it really would have hurt to let her have food she wasn’t allergic to. We purchased her drink there. We just bought a house in Pea Ridge. Simple Simon’s just lost a good 30 years worth of orders from our large family over something so stupid. This is no different than telling a gtube fed person they can’t have their formula while everyone in their family eats together. We will be leaving reviews everywhere to share this horrible service and the absolute rudeness of the staff. They didn’t even apologize. We expected more in a small town. We have never been anywhere that this was a problem
Own or work here?
